FAQ

Frequently Asked Questions:

Are contact lenses safe?

Yes, when used correctly under the guidance of your optometrist, contact lenses are safe. Regular check-ups and adherence to lens wearing schedules are crucial for maintaining eye health. Daily disposable lenses should be worn only once, while fortnightly or monthly lenses require proper cleaning and timely replacement. If you experience any discomfort or redness, remove the lenses and consult your optometrist promptly.

Customers can purchase contact lenses only if they have a valid prescription. This policy ensures that all purchases comply with regulatory requirements and prioritise the eye health and safety of our customers. By continuing to buy from us, customers affirm that they possess a valid contact lens prescription from their eye care practitioner. This approach aligns with our commitment to providing quality eye care products while maintaining the highest standards of customer safety and satisfaction.

 

Are contact lenses suitable for sports?

Yes, contact lenses are a great alternative to glasses for sports, offering improved peripheral vision and eliminating the risk of glasses getting knocked off.

Can I swim in my contact lenses?

Swimming in contact lenses increases the risk of eye infection. Contact lenses should not be worn when swimming, showering or bathing. Contact lenses should not come into contact with tap water.

Can I wear makeup with contact lenses?

Yes, you can wear makeup with contact lenses. It's recommended to insert your lenses before applying makeup and to keep eyeliner to the outer margin of your eyelid to avoid contact with the lenses.

Can I sleep in my contact lenses?

Sleeping in contact lenses increases the risk of complications. There are special high-oxygen lenses that may be suitable for sleeping, but this should be discussed with your optometrist.

 

Can contact lenses get stuck behind my eye?

No, contact lenses cannot get stuck behind your eye. They can, however, become dislodged and caught under your eyelid if you rub your eyes forcefully.

Can children wear contact lenses?

Yes, contact lenses can be beneficial for children and teens who need vision correction. However, they require proper care and regular check-ups.

How often do I need my eyes tested for contact lenses?

The frequency of eye tests for contact lenses depends on various factors, including your age, prescription stability, and eye health. Your optometrist will advise you on the appropriate schedule.

What are daily disposables?

Daily disposable lenses are worn once and then discarded. They require no cleaning and are convenient for occasional wear.

What are fortnightly disposables?

Fortnightly disposable lenses are replaced every two weeks and require cleaning and storage in contact lens solution.

What are monthly disposables?

Monthly disposable lenses are replaced every month and offer a wider variety of designs and materials compared to fortnightly lenses.

 

Can I wear contact lenses if I have astigmatism?

Yes, there are contact lenses designed to correct astigmatism, although some people may experience fluctuations in vision.

Can you get multifocal contacts?

Yes, multifocal contacts are available to correct age-related changes in reading vision.

Can I claim contact lenses on my private health fund?

Yes, most Australian private health funds include contact lenses in their optical extras cover. You can claim your rebate using the provider number and item numbers provided on your invoice.

Contact Lens Care:

Inserting and Removal of Contact Lenses?

Inserting contact lenses requires practice, but it is usually straightforward. Follow the instructions provided by your optometrist. Customers should only purchase contact lenses if they a valid contact lens prescription and they have been fitted and assessed by their eye care practitioner. This approach aligns with our commitment to providing quality eye care products while maintaining the highest standards of customer safety and satisfaction.

 

What do I have to do to look after my lenses?

With daily disposable lenses, there is no maintenance required. For fortnightly or monthly lenses, follow a simple cleaning regimen indicated by your optometrists and replace them on time.

DO NOT use tap water to clean your contact lenses. Tap water contains microbes and bacteria, and can cause severe vision-threatening eye infections.

What should I do if I get a sore or red eye?

If you experience a sore or red eye, remove your lenses and see your optometrist immediately. They will assess the issue and provide appropriate treatment.